Comments for File A Complaint

Comment on Virgin Mobile Canada by Paul

Paul — Tue, 31 Jan 2012 20:35:07 +0000

I have to agree with you 100%, I have dealt with Virgin in Europe and the USA and had no problems. Canada (my home country) Virgin Mobile is the worst. They over charge, monthly and then apologize, just so they can over charge you again the next month. Talking to a supervisor, I don’t think they have any. My last attempt to call the I was left on hold for 30 minutes and 51 seconds, before I was disconnect. I don’t know how they won the JD power award for customer service, they don’t understand the meaning of the word “Customer Service”

Comment on Humber River Regional Hospital (finch) by LUCIA

LUCIA — Sun, 18 Dec 2011 05:56:47 +0000

WOULDN’T SEND A DOG TO HUMBER RIVER HOSP. MY DAD WAS ROUTINELY IGNORED DURING RECENT STAY FOR PNEUMONIA. MD VIRTUALLY NEVER AVAILABLE. LIES SHOWING IN PATIENT RECORD INDICATING PROCEDURES THAT HAD NOT BEEN DONE. NURSES IGNORE SCANTY DARK BROWN URINE, INABILITY TO INGEST ANY GOOD OR LIQUID. TOOK HIM OFF HYDRATION (I.V) FOR 3 DAYS DESPITE OBVIOUS IMPENDING FATAL DEHYDRATION (SCABS FORMING ON MOUTH, EYES.)
ON THE SAME DAY THAT HUMBER (WITH NO VISIT BY MD) DEEMED MY DAD FIT TO BE DISCHARGED, THEY FAILED TO NOTIFY FAMILY & STAFF AT HIS LONG TERM CARE FACILITY. HUMBER SHIPPED HIM OUT LIKE A PARCEL, WHILE HE REMAINED UNCONSCIOUS AND IN VERY OBVIOUS RESPIRATORY DISTRESS. HE DIED THAT SAME DAY. THIS HOSPITAL DOES NOT NEED EXPANSION: WHAT IT NEEDS IS TO HAVE IT’S LICENSE REVOKED, ALL CHIEFS FIRED, AND CHARTER FOR THE NEW SITE (UNDER CONSTRUCTION) TO BE OVERSEEN BY A BOARD OF TRUSTEES. CRIMINALLY STUPID AND INEPT. MUCH BETTER CARE AVAILABLE IN THIRD WORLD COUNTRIES!

Comment on SEVERELY OVERCHARGED Virgin Mobile Canada by Victor

Victor — Mon, 03 Oct 2011 15:17:49 +0000

My overcharging by Virgin Mobile Canada is not that big, but very annoying and many of the above stuff happened to me. The don’t care at all.

Virgin Canda Sucks!!!!!!!!

Comment on Virgin Mobile Customer “Care” — B.S. by tom carley

tom carley — Fri, 02 Sep 2011 17:58:21 +0000

about two weeks ago I rcv;d a form to fill out for Virgin mobile
customer lounge, to become a member.
I rcv’d no reply. Could you advise please.?

tomcar@look.ca
Mobile # 905 995 5117

Comment on DEPARTMENT OF SURGERY/MOUNT SAINAI HOSPITAL/TORONTO by admin

admin — Sat, 16 Jul 2011 15:07:12 +0000

Looks like you have DOT after ca…
see if removing that makes a difference and helps the email to be delivered.

patientrelationsunit@mtsinai.on.ca

Comment on Solo Mobile by admin

admin — Sat, 16 Jul 2011 14:59:56 +0000

but if they have a payment overdue for less then $5… they will keep sending you bills…

Comment on Everywhere it gives a message “Wind away” Wind Mobile by Eric MacMullin

Eric MacMullin — Sat, 16 Jul 2011 05:44:14 +0000

Same thing is happening to me. I’m in the middle of a complaints process. They have not been helpful at all. I was told I should monitor the phone myself to know if it is going into an away zone (even though I am in downtown Toronto). Not sure what the resolution is, but my advice is to watch your wind bill.

Comment on customer service Virgin Mobile Canada by Paul Mats

Paul Mats — Thu, 07 Jul 2011 02:30:30 +0000

Yes I had the same problem. Had to contact the CRTC to complain and get them to stop…which they did eventually. I think they called us back about 8 times in a row every 15 minutes. They claim to not be full of BS….maybe not from a bull… but they sure stink.

Comment on customer service Virgin Mobile Canada by Virgin Help

Virgin Help — Wed, 06 Jul 2011 23:08:49 +0000

Your phone number has been listed on someones account. They are calling you because the account your phone number is on has a problem. When they call you, you need to WAIT for an agent to come on the line. Sometimes an auto dialer doesnt detect your voice. Unfortunately, not all phones that are being called come up on the system the agents work on, i know from experience. When they call back, tell the agent whats going on and let them have the time to sort out why they are calling and solve whatever the issue is.

Comment on Rude and offensive MRI technician Maryna Dzyger of North York General Hospital North York General Hospital – Toronto by MRS. SHIRLEY R. NELSON

MRS. SHIRLEY R. NELSON — Tue, 21 Jun 2011 18:21:19 +0000

REFER TO CARLA..POSTED ON FEBRUARY 2, 2011.

I AM SORRY THAT YOU HAD A VERY UNPLEASANT EXPERIENCE.

MY LAST 2 MRI TESTS HAD TECHCNICIANS…. THAT WERE JUST “”OUT OF THIS WORLD”"”.

ALSO, CARLA SHOULD KNOW THAT WE ARE
N O T “PATRONS”…… WE ARE NOT ATTENDING A GALA, A CONCERT, ETC.

WE ARE NOTED SIMPLY TO BE “PATIENTS”.

THANK YOU. MRS. S. NELSON